Stay Casino Terms

Welcome to Stay Casino. These Terms and Conditions govern your use of our website and services at Stay Casino.com. By registering an account, making a deposit, or using any part of our platform, you agree to be bound by these terms. Please read them carefully before you begin playing. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.

About Our Casino

Stay Casino is an online gaming platform licensed under the jurisdiction of Curaçao, established in 2021. We offer over 9000 slots, 500+ live games, and jackpot titles from leading providers including Pragmatic Play, Yggdrasil, Push Gaming, Playson, and many more. At Stay Casino, we provide services to players in Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia. Our platform is available in English, German, Norwegian, French, and Slovenian, ensuring accessibility for a wide range of players.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. When you complete stay casino registration, you confirm that all information you provide is accurate and current. We reserve the right to request verification documents at any time, and your account may be suspended until this process is complete. We do not accept players from a number of restricted countries, including but not limited to the United States, United Kingdom, France, and Spain; a full list is available upon request from our support team.

  • We require one account per player, household, and IP address
  • You must provide truthful registration details when you create your stay casino login
  • We may close duplicate or fraudulent accounts without prior notice

Deposits, Withdrawals, and Currencies

Our casino accepts EUR, USD, CAD, AUD, NZD, NOK, and several cryptocurrencies including BTC, BCH, DOGE, LTC, ETH, and USDT. The minimum deposit and minimum withdrawal amount is A$20. We support deposits via Mastercard, Visa, Maestro, Neosurf, ApplePay, MiFinity, Jet, and CoinsPaid. For withdrawals, we process payments through Bank Transfer, MiFinity, and CoinsPaid, with limits of €4000 per day, €10000 per week, and €30000 per month or their equivalents.

Pending times vary between 1-72 hours depending on the method chosen and whether it is your first cashout. E-wallet withdrawals are typically processed within 0-1 hours, card payments within 24-72 hours, and bank transfers within 5-7 days. We encourage you to review your chosen stay casino withdrawal method before initiating a transaction to avoid unnecessary delays.

Bonuses and Promotions

At Stay Casino, we offer a generous Welcome Package worth A$5000 plus 350 Free Spins spread across your first five deposits, each requiring a minimum deposit of A$30. Our VIP Welcome Pack provides up to A$50,000 and 780 Free Spins for qualifying high-roller deposits. Any stay casino bonus code or stay casino promo code must be entered correctly at the time of deposit, as we cannot apply codes retroactively.

We also run additional promotions including our Unlimited Free Spin Tuesday, Weekend Reload Bonus, Birthday Bonus, regular tournaments, a lottery system, and a daily Fortune Wheel. Our cashback program returns 7% weekly up to A$5000, credited every Monday following a minimum of six deposits. All bonus funds are subject to wagering requirements, typically x40, and must be wagered within the specified timeframe or they will be forfeited. We at Stay Casino reserve the right to amend, cancel, or withdraw any promotion at our sole discretion.

  • We apply wagering requirements to all free spins and deposit bonuses
  • Our bonus terms require a minimum deposit before a promo code becomes valid
  • We may void winnings obtained through bonus abuse or breach of these terms

Responsible Use and Prohibited Conduct

We are committed to promoting responsible gambling practices across our platform. You must not use Stay Casino if you have a history of gambling-related problems or if gambling is illegal in your jurisdiction. Using a VPN to bypass our provider's geographic restrictions is strictly prohibited and may lead to the confiscation of any winnings, as stated clearly in our policy. We at Stay Casino monitor account activity for signs of fraud, collusion, or other prohibited behavior.

Our Stay Casino platform also prohibits the use of bots, automated software, or any technical exploits designed to gain an unfair advantage. If we detect such activity, we reserve the right to suspend your account immediately and void any associated winnings.

Game Rules and Fair Play

All games offered on our site, including blackjack, roulette, live dealer games, pokies, video poker, and scratch cards, are provided by licensed third-party software providers. Our Stay Casino library includes titles from Novomatic, BGaming, Booongo, and dozens of other studios. We do not control the outcome of individual games, as these are governed by certified random number generators. In the event of a technical malfunction, we reserve the right to void affected rounds and refund wagers accordingly.

Account Suspension and Termination

We may suspend or terminate your account at our discretion if we believe you have violated these terms, provided false information, or engaged in fraudulent activity. Upon termination, any pending stay casino withdrawal requests may be reviewed before funds are released. We reserve the right to retain funds connected to suspicious transactions pending further investigation.

  • We may request additional identity verification before processing large withdrawals
  • You agree that we may close your account if you breach our terms
  • We will notify you by email if any action is taken against your account

Customer Support

Our support team is available 24/7 via LiveChat and email at support@Stay Casino.com. We provide customer support in English and aim to resolve any issue, including questions about your stay casino login, bonus eligibility, or withdrawal status, as quickly as possible. We encourage you to reach out to us directly before escalating any dispute externally.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. We are not liable for any losses resulting from technical issues, internet connectivity problems, or third-party software malfunctions. Our Stay Casino team works diligently to maintain a secure and stable gaming environment, but you acknowledge that online gambling carries inherent risk.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our services after such changes constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed about our current policies.

By creating an account and using Stay Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you have any questions, please contact our support team before proceeding with registration or deposits.